Research is suggesting that, ‘it’s not what we say, it’s how we say it’. The sound of our voices – such as pitch and accent – affect how we are perceived by others. In other words, the same statement, if voiced in different ways, could be understood differently. So someone could be totally having great opinion and intentions, but just because he is not good at delivery, his opinion or intentions are discounted, or even misunderstood. This is actually sad. It’s the content, not the form, that matters, isn’t it? Could we ask every time, before we make any judgements or grow any emotions, ‘what is this person really trying to say’, and ‘what is this person’s intention’, instead of ‘what is felt’?